FAQs

Getting to grips with the ROAM app.

How do I claim my venue on the app ROAM?

In order to claim your venue on our app Roam, simply click below: 

Claim venue and ROAM for Business here:

My venue's phone number is missing or incorrect. What should I do?

We collect your venue's phone number from its listing on Google.

If the number is missing or incorrect, you can claim your venue here to amend and add any additional information to your business profile. 

How much does it cost?

You can view our pricing here

My venue doesn't appear on the ROAM App. What should I do?

We are Google Partners and that is how we provide our users with our data, if your venue is not on Roam, try checking your google business name is correct. if you do not have a google business then you will need to create a google business profile

If your venue does not appear on the Roam after checking both of these are correct then please contact us.

ROAM App is not refreshing venues accurately. What should I do?

If your venue results are not refreshing accurately to your location, simply re-boot the Roam app. 

If Roam continues to fail to refresh you will have to Delete and re - install. Any other problem after restarting please contact us directly.

What is ROAM designed for?

USERS PERSPECTIVE

ROAM App is designed to allow users to arrive in any destination and are able to see/ follow the now time trending atmosphere across any town or city; knowing where the best places to go and things to do are.

We do all the leg work so you don't have to! 

ROAM with us - showing you all the best places to go are and things to do, categories include: 

Airports, Bars, Bus stations, Beaches, B&Bs, Car Parking, Cinemas, Galleries, Gyms, Hotels & Hostels, Landmarks, Libraries, Medical & Pharmaceutical, Museums, Night Clubs, Restaurants, Shopping and to be continued…

Creating plans on ROAM 

We want you to find the best places to go and things to do where ever you are travelling, whether you are travelling locally or internationally. We also want you to share your best experiences with those who matter most, such as Family and friends by adding your favourite places to your plans. 

Plans can be used to arrange all your experiences; whether you are going on holiday, inter- railing, visiting somewhere new for the weekend or even just for your weekend antics, share or your favourite places with all your favourite people by creating a plan!

ROAM's Find my friends

ROAM's find my friends feature is the best way to stay connected with all your favourite people. By sharing your location you can see where people are and why - Not to mention the notifications you receive when your favourite people are close to you - Download now to find out more.

ROAM Chat 

We have a chat feature that works across both IOS and Android phones and its FREE!

Venue Notifications

By following a venue that Supports ROAM, this allows your favourite places to stay in touch with you by sending you direct push notifications, so they can continue to share any Offers, News and events with you!

So... What is ROAM's purpose? 

We simply want you to have the very best experiences with your favourite people ROAM-ing towns and cities locally, nationally and indeed internationally. You have the ability to find, share and discuss and retrieve loyalty rewards, discounts, news and other events from all the best places, all in one place!

Download for free here:

If you are a businesses that wants to make a mighty ROAR in the market place and attract more customers, then please contact us or claim your business profile here:

I am a venue owner, Why should I ROAR for Business on the ROAM App?

The ROAM app is the first of its kind social travel app, that is your guide to everything from everywhere. Our App is designed to promote businesses just like yours.

A state of the art travel app that guides millions of people to venues just like yours. Take advantage of ROAR for business to increase customer footfall and sales

We understand that every business is different and we cater for this allowing you to create a profile that shows your venue in its best light. 

Gain followers on your venues profile to send them direct push notifications stating any news, offers and events that are upcoming.

Simply claim your venue today to find out more or contact us on our contact page

What does ROAM stand for?

Roam has two meanings: 

  1. For businesses is stands fro Register, Own, Attract & Market Technology
  2. For general users, you are Roaming around your given location, tapping into the local offering

How do I get the app?

The app is available for both iPhone and Android devices and can be taken anywhere in the world to help you get the best from every destination!

Get the App

The image isn't showing up when i send my customers' push notifications.

When uploading an image to send your customers a push notification, you need to make sure that you do not press publish before the image has successfully loaded. Simply, try again and give it a little bit longer to load and you should see a tick to confirm that the image has been uploaded successfully. 

If you are still having a problem after trying this, please fill out a support form on the "contact us" page and we will assist you further as soon as possible! 

What happens when I follow a venue on ROAM ?

By Following a venue on ROAM you are opting in to receiving push notifications that include any news, offers, events specific to that "place". 

For a venue to send you notifications they have to be supporting Roam for Business. 

Why can't I find a venue?

If your app is not showing a particular venue, please see these suggestions: 

  •  The venue may be filtering out a search result due to the venue be closed permanently or even temporarily for a period of time.  
  • Re-booting the app, by closing and re-opening
  • Check your spelling of the venus is correct. 
  • Search by area location (a street, building next door, or a monumental figure)

Please note: Roam app is powered by Google, because of this if the venue is not noticed by google places we can not provide our service - if you wish to have a listing on the Roam App start your Google business process here.